‘Keep it simple’ could have been the motto of the RESnWEB Best Practices Workshop 2018 held exclusively for our clients at Nádas Tó Park Hotel ***superior where the delivered professional novelties and tips were all aimed at facilitating and simplifying our hospitality partners’ everyday lives.
Mr Ákos Gyenes hospitality director introduced the long-awaited Pre-Arrival Email and Gift Voucher modules which immediately amazed the audience. Mr Gyenes warned the participants that sending pre-arrival emails may end in high guest satisfaction and profit plus fewer no-shows and guests waiting at the reception filling in the check-in form – as they happily did it before their arrival with the online guest registration form. So beware and prepare for the ultimate win-win with a strong direct relationship with guests and great brand loyalty.
The Gift Voucher module’s easy, fast and smart solutions also received a lot of positive feedback during its premiere. Mr Gyenes emphasized that it would not only disencumber hoteliers during the upcoming holiday season but a flexible, automated, eye-catching voucher sales platform is a must-have whole year.
Later RESnWEB’s online payment gateway solutions were presented to deliver their key messages: increased conversion, eased payments and convenience. Another win-win both for the hotel staff and guests.
After the lovely lunch on the spectacular lake terrace, innovative, fresh ideas, tricks, precious approaches, and noteworthy statistics were shared on reservation modification, HostWare interface, OTA vs direct children prices, targeted proposal sending, global promotions and integrated price comparison.
We are delighted and proud that more than 80 clients from all over Hungary were actively participating during our workshop, contributed to the professional multilogue and expressed their wish for future best practices workshops and meetups.
Special thanks to Nádas Lake Park Hotel ***superior for their professional hospitality, eye-catching panorama and stunning sunshine!
Soon to be continued… Stay tuned.